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Strongly
Agree
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Agree
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Neutral
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Disagree
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Strongly
Disagree
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| [Company]
offers better benefits than other companies |
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| [Company]
offers excellent benefits |
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| The
benefits statement I received was clear and easy
to understand |
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| The
premiums for benefits are reasonable |
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| The
benefits offered provide security for me and my
family |
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| I
can speak freely to my supervisor on a variety
of topics |
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| Co-Workers
are willing to listen to my ideas |
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| My
Supervisor has excellent interpersonal skills |
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| There
is good communication between me and my supervisor |
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| There
are no barriers to open and efficient communication
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| [Company]
is a good community neighbour |
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| [Company]
new employee orientation includes information
about our culture |
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| [Company]
fosters an environment where diverse individuals
can work together effectively |
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| Employees
are valued as an asset to [Company] |
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| Employees
are generally friendly and willing to help you
if needed |
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| [Company]
focuses on providing excellent customer service |
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| I
receive good feedback from customers |
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| Managers
are focused on improving customer service |
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| The
training I receive reinforces customer focus |
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| Service
is responsive and meets the needs of customers
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| The
grievance process used at [Company] is fair and
equitable |
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| I
can go to My Supervisor if I have a problem |
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| My
Supervisor effectively resolves employee problems
and labour issues |
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| Managers
follow the grievance procedures |
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| Labour
and Management meet regularly to discuss important
issues |
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| I
enjoy working at [Company] |
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| I
am proud to tell others I work for [Company] |
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| I
receive personal satisfaction from doing a good
job |
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| I
like my work |
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| I
feel good about working in My Department |
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| The
managers keep us informed about issues at [Company] |
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| I
feel manager's value honest and candid feedback |
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| Managers
are focused on improving customer service |
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| Managers
create a sense of teamwork and company spirit |
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| Managers
help create a dialog with employees |
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| The
pay offered by [Company] is very competitive |
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| [Company]
maintains a competitive pay and benefits package |
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| [Company]
pay policy helps attract and retain high performing
employees |
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| I
am satisfied with the level of pay I receive |
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| I
am paid fairly 26 |
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| [Company]
encourages employees to work to the best of their
abilities |
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| I
am held accountable for achieving specific results |
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| I
know how [Company] measures its performance |
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| My
Department has specific performance measures |
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| Performance
measures are evaluated on a quarterly basis |
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| I
receive regular performance reviews |
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| I
trust the feedback I receive from my Supervisor |
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| I
understand how I am evaluated |
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| My
Supervisor gives me constructive feedback |
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| The
Performance Management Process is fair |
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| My
Department focuses on solving problems instead
of finding fault |
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| My
Department anticipates and resolves problems |
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| We
work to anticipate problems and develop appropriate
solutions |
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| Problems
are solved at the root cause, not just at the
symptom level |
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| We
work together to solve problems |
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| I
can manage information and technical resources
to achieve objectives |
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| I
understand the process of allocating fiscal resources |
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| My
Supervisor uses information and technical resources
to achieve objectives |
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| My
Department has adequate funding and resources
to accomplish our goals |
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| The
Leadership is effective in allocating financial
resources |
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| [Company]
values my work |
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| I
receive recognition when I do a good job |
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| Employees
are recognised for good work performance |
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| My
Supervisor praises me for a job well done |
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| Performance
incentives are clearly linked to standards and
goals |
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| My
Supervisor tries to learn new things |
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| My
Supervisor gives me constructive feedback |
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| My
Supervisor has a positive attitude when new changes
are implemented |
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| My
Supervisor is effective in maximizing the potential
of employees |
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| My
Supervisor is open to suggestions |
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| We
work as a team at [Company] |
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| I
feel I am part of the team |
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| Leaders
promote teamwork |
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| My
Department works well together |
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| Information
is freely shared among all team members |
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| [Company]
invests in employees through training and development |
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| [Company]
should offer training on how to improve effectiveness
of meetings |
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| The
training I receive reinforces customer focus |
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| I
have received good training to do my job |
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|
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| The
New Employee orientation program is very informative
|
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| [Company]
helps employees find an ideal balance between
work and life responsibilities |
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| [Company]
offers adequate telecommuting, scheduling flexibility,
and childcare opportunities |
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| [Company]
offers excellent parking facilities |
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| [Company]
is a family-friendly place to work |
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| I
have enough time to do my work |
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