Employee Survey Questionnaires
Dear Employee:
All employees at the [Company] are being asked to participate
in an Employee Satisfaction Survey being conducted over
the next two weeks (date x to date y). The survey will
consist of approximately 80 questions and should only
take 30-45 minutes to complete. To ensure confidentiality
of all responses, we have retained an outside firm -
HR Survey, to assist in gathering and analysing the
data.
Your participation in this survey will provide us with
valuable feedback to ensure we are focusing our efforts
on employee satisfaction and organisational success
in the right direction. A comprehensive analysis of
the data collected will only take a few weeks. Therefore,
we expect to be able to share preliminary results with
you as early as [Date].
Thank you in advance for your participation.
Director of Human Resources
Our Company
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| [Company]
is committed to providing competitive products
and services. |
|
|
|
|
|
| [Company]'s
image is that of a high quality company. |
|
|
|
|
|
| [Company]'s
standards for business ethics are high. |
|
|
|
|
|
| People
get ahead as fast here as they do in other places. |
|
|
|
|
|
| The
work policies are well developed and organised. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item above do you think should be
emphasised most over the next two years in order to
make us a more effective organisation?
Our Communication
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| [Company]
does a good job communicating about changes or
decisions that affect employees. |
|
|
|
|
|
| I
am involved in decisions that affect my work. |
|
|
|
|
|
| I
generally feel informed about changes that affect
me. |
|
|
|
|
|
| I
usually know in plenty of time when important
things happen. |
|
|
|
|
|
| [Company]
keeps me up-to-date. |
|
|
|
|
|
| Our
senior leaders establish a clear direction for
the company. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Our Customers
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| [Company]
does a good job of recognizing the efforts of
employees to improve customer service. |
|
|
|
|
|
| I
have enough freedom in my position to do what
is right for the customer. |
|
|
|
|
|
| I
have the freedom I need to meet customer needs. |
|
|
|
|
|
| In
my area we are rewarded for efforts to improve
external/internal customer service. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Our Management
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| My
supervisor takes a personal interest in helping
me to get ahead at my job. |
|
|
|
|
|
| I
am able to contact Senior Management as needed. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Supervisor
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
am treated fairly by my supervisor. |
|
|
|
|
|
| My
Manager delegates work effectively. |
|
|
|
|
|
| My
manager is available to me when I have questions
or need help. |
|
|
|
|
|
| My
Manager sets a good example. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Department
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| My
department is well-managed. |
|
|
|
|
|
| My
work group focuses on fixing the problem rather
than finding someone to blame. |
|
|
|
|
|
| The
morale in my department is generally high. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Our Teamwork
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| The
meetings that I have with my co-workers and supervisors
help me to get my job done. |
|
|
|
|
|
| I
believe that all the divisions in the company
interact and work together to achieve a common
goal. |
|
|
|
|
|
| The
people I work with cooperate to get the work done. |
|
|
|
|
|
| There
is a spirit of we're all in this together across
work groups. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Our Procedures
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| [Company]
policies and procedures for employees make sense
to me. |
|
|
|
|
|
| It
is easy to get answers to questions about personnel
policies. |
|
|
|
|
|
| Procedures
necessary to do my job often involve unnecessary
steps. |
|
|
|
|
|
| The
grievance process available to me is a fair way
to resolve disputes between employees and management. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Equality
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| Employees
are usually promoted based on performance. |
|
|
|
|
|
| I
believe that rewards are given fairly where I
work. |
|
|
|
|
|
| Policies
and procedures are usually applied equally to
all employees. |
|
|
|
|
|
| [Company]
is committed to ensuring equal opportunities for
all employees. |
|
|
|
|
|
| I
feel favouritism is not a problem in my department. |
|
|
|
|
|
| The
organisation values diversity. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Our Appraisals
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| In
this Company people are rewarded according to
their job performance |
|
|
|
|
|
| My
supervisor provides me with adequate feedback. |
|
|
|
|
|
| I
know what is expected of me in my job. |
|
|
|
|
|
| In
the last 12 months my Manager has talked to me
about my progress. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Compensation
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
am paid appropriately for the work-related experience
that I have. |
|
|
|
|
|
| The
current pay system has a positive effect on employee
productivity. |
|
|
|
|
|
| I
am satisfied with the increases in compensation. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Benefits
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
feel the company's benefits meet my needs. |
|
|
|
|
|
| I
am satisfied with my health insurance plan. |
|
|
|
|
|
| I
know where to go for information related to benefits. |
|
|
|
|
|
| The
information that I have received about employee
benefits is easy to understand. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Security
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
worry about losing my job. |
|
|
|
|
|
| Job
security is of prime importance. |
|
|
|
|
|
| I
feel free to express my opinions without worrying
about negative consequences. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Work/Life
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
can leave work to take care of personal matters
if I need to. |
|
|
|
|
|
| My
agency offers flexible working arrangements. |
|
|
|
|
|
| I
am able to balance work priorities with my personal
life. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Recognition
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| Hard
work is usually rewarded at [Company]. |
|
|
|
|
|
| If
I do a good job I have a better chance of getting
ahead. |
|
|
|
|
|
| People
generally feel appreciated where I work. |
|
|
|
|
|
| I
am recognised whenever I do a good job. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Our Respect
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
feel I am valued at work. |
|
|
|
|
|
| At
[Company], my suggestions are given serious consideration. |
|
|
|
|
|
| I
am treated with respect by others with whom I
work. |
|
|
|
|
|
| I
feel the company values honest answers. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Career
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
believe there are adequate ways for me to develop
my career at [Company]. |
|
|
|
|
|
| I
plan to be working for [Company] a year from now. |
|
|
|
|
|
| I
am aware of promotion opportunities. |
|
|
|
|
|
| I
have the opportunity to progress within the [Company]
system. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Satisfaction
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
am happy to encourage friends and colleagues to
work at [Company]. |
|
|
|
|
|
| I
am proud to work for [Company]. |
|
|
|
|
|
| I
enjoy working at [Company] and intend staying
for the foreseeable future. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Our Resources
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
can get the information I need to do my job. |
|
|
|
|
|
| I
have a clear idea of my job responsibilities. |
|
|
|
|
|
| I
have all the information I need to do my job well. |
|
|
|
|
|
| My
skills and abilities are utilised effectively
by the company. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
Your Training
| |
Strongly
Agree
|
Agree
|
Neutral
|
Disagree
|
Strongly
Disagree
|
| I
am aware of available training and development
activities. |
|
|
|
|
|
| I
get the training I need to do a first-class job. |
|
|
|
|
|
| My
training meets my needs for my current job. |
|
|
|
|
|
If [Company] were to make improvements in the areas
listed above, which item do you think should be emphasised
most over the next two years in order to make us a more
effective organisation.
On a scale of Excellent to Poor, how would you rate
your overall employment with [Company] and why?
Would
you refer others who are seeking employment to [Company]?
Yes No If no, please provide explanation:
If you had an opportunity to make any change you wanted
to make [Company] a better place to work, what one improvement
would you make?
I feel good about my continued employment with [Company].
If
no, please provide explanation:
What changes do you see [Company] making in order to
stay competitive?
My job category is:
- Administrative
Personnel
- IT
- Sales
- Marketing
- Operations
- Quality
- Human
Resources
- Management
- Legal
- Other
- please specify: ___________________
|
|
|
Now
that you have your draft employee survey questionnaire,
why not find out if we can assist you to run
the survey? ...
PeoplePulse
is an Australian built online feedback and survey
tool used extensively by Australian and New
Zealand based organisations to conduct online
surveys. The tool can also be used by business
professionals to conduct cost effective staff
or customer surveys.
Please
complete the form below to arrange your FREE
demonstration with one of our friendly customer
representatives:
|
|
| |
|
Get
more Survey
Questions here.
